Twin Room Shower Only
- 2 Single beds
- Shower
- Heating
- Air conditioning
Hotel · Sapporo · Hokkaido
Cross Hotel Sapporo
A modern 4-star stay in central Sapporo, a short walk from Odori Park and the JR station.
- Top-floor public bath with city views
- 10-minute walk to Sapporo Clock Tower
- High guest rating of 8.7 from 1,849 reviews
8.7
Great
1849 reviews
Booking.com 8.7 · 1849 reviews
About
Cross Hotel Sapporo
Cross Hotel Sapporo is a 4-star property located in the heart of Sapporo, within a 10-minute walk of the Sapporo Clock Tower. Its position near an underground station and shopping venues like Stellar Place Sapporo makes it a practical base for exploring the city.
The hotel houses 181 rooms and offers a range of amenities including a restaurant, massage services, and both open-air and public baths. Free Wi-Fi is available in all rooms, and the 24-hour reception adds flexibility for guests.
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Prime central location — Guests consistently praise the hotel's convenience, noting its closeness to Odori Park, the JR station, and shopping areas.
- Top-floor public bath — The public bath on the upper floor offers city views, providing a relaxing way to unwind after a day of exploring.
- High staff and service ratings — Staff are described as friendly, helpful, and providing personalized service, contributing to a comfortable stay.
–
Worth weighing
3 to weigh- Facilities score is notably lower — While rooms and service score well, the 'Facilities' category receives a 6.3 rating, suggesting the property's amenities may feel less extensive than expected.
- Breakfast may not suit all tastes — One guest found the breakfast heavily focused on Japanese cuisine with limited Western options and lukewarm coffee, though others praised it positively.
- Comfort rating is moderate — The 'Comfort' score of 8.1 is the second-lowest category, indicating that some guests may find certain aspects of the room comfort less ideal.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Single Room
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Superior Twin Room 2 Beds Sofa Bed
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Deluxe Twin Room 2 Beds Sofa Bed
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
CROSS FLOOR Double Room Lounge Access
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
CROSS FLOOR Superior Double Room Lounge Access
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
CROSS FLOOR Deluxe Twin Room 2 Beds Sofa Bed Lounge Access
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
CROSS FLOOR Deluxe Double Room Lounge Access
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
CROSS FLOOR Cross Suite Twin Room Lounge Access
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
CROSS FLOOR Cross Suite Double Room Lounge Access
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Run of the House
- 2 Single beds
- Shower
- Heating
- Air conditioning
Twin Room
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Double Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Semi Double Room Shower Only
- 1 Double bed
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Bath & Wellness
- Jacuzzi
- Massage
- Open-air bath
- Public Bath
Food & Drink
- Restaurant
- Tea and coffee facilities
- Electric kettle
Services & Access
- 24-hour reception
- 24-hour security
- Currency exchange
- Luggage storage
- Laundry
- Dry cleaning
- Safe deposit box
- Fax/Photocopying
In-Room Comfort
- Air conditioning
- Heating
- Sitting area
- Patio
- Trouser press
- Flat-screen TV
- AM/FM alarm clock
- Carpeted floor
- Free Wi-Fi in rooms
Accessibility & Family
- Rooms/ Facilities for disabled
- Baby pushchair
Hotel Grounds
- Non-smoking rooms
- Parking
- Lift
- Vending machines
- Key card access
- Smoke detectors
- Fire extinguishers
- Housekeeping
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.7/10 from 1,849 reviews
Booking.com · 8.7 · 1849 reviews
8.7Verified guest“Breakfast was a disappointment, heavily geared toward Japanese palates with few Western choices, and the coffee was lukewarm. My expectations were higher, especially after a fantastic stay in Kyoto.”
8.7Verified guest“The restaurant is good, particularly for breakfast.”
8.7Verified guest“Breakfast was excellent, and the views from the dining area were a highlight.”
8.7Verified guest“The location was convenient for getting around the city.”
8.7Verified guest“Very close to Odori Park and easy to get to from there.”
8.7Verified guest“Overall, an enjoyable base for sightseeing in Sapporo. The staff were exceptionally friendly and provided very personalized service. The central location was great, close to train and bus stations, as well as dining and shopping areas.”
04 — Location
Getting around Sapporo
The property sits in Sapporo.
Sapporo Clock Tower: A well-known landmark and a 10-minute walk from the hotel.
Odori Park: Guests note the hotel is very close to Odori Park, making it easy to reach for a stroll or events.
Stellar Place Sapporo: A shopping venue located within walking distance of the hotel.
Nishi 2-23, Kita 2 Jo Chuo-Ku, Sapporo Hokkaido, 0, Sapporo, Hokkaido, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 233 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is until 11:00.
Is parking available at the hotel?
Yes, parking is available on site.
Are pets allowed at Cross Hotel Sapporo?
No, pets are not allowed at this property.
Does the hotel have a public bath?
Yes, the hotel has both a public bath and an open-air bath, with one guest noting it is on the top floor and offers great views.
Is Wi-Fi available in the rooms?
Yes, free Wi-Fi is available in all rooms.
The bottom line
Cross Hotel Sapporo stands out for its superb central location and high-touch service, making it a reliable choice for first-time visitors wanting to explore the city on foot. The top-floor public bath is a valued perk. While the facilities score is lower than other categories and breakfast may divide opinions, the consistently high ratings for rooms, staff, and value make it a solid, comfortable base.
8.7Based on guest ratings and reviews
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